Resolution of Billing complaints in APSPDCL where additional information is required April-2022 To June-2022
# Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 ATMAKURU 7 0.26 5.73 2.57 100.00
2 GUDUR 27 0.0 11.28 1.26 96.30
3 KAVALI 55 0.01 8.8 1.62 96.36
4 NAIDUPETA 6 0.05 2.63 0.85 100.00
5 NELLORE RURALS 22 0.01 14.78 3.02 81.82
6 NELLORE TOWN 79 0.0 15.9 1.81 93.67
Total 196 0.0 15.9 1.82 93.88