Resolution of Billing complaints in APSPDCL where additional information is required January-2022 To March-2022
# Section Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 MUTHUKURU 1 0.28 0.28 0.28 100.00
2 NLR RUR-1 4 0.24 0.93 0.49 100.00
3 NLR RUR-2 2 0.04 5.01 2.52 100.00
4 NLR RUR-3 4 0.03 0.32 0.18 100.00
5 VENKATACHALAM C-O 4 0.55 3.87 2.19 100.00
Total 15 0.03 5.01 1.12 100.00