Resolution of Billing complaints in APSPDCL where additional information is required Apr-2020 To Sep-2020
# Section Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 MUTHUKURU 9 0.76 3.24 2.01 100.00
2 NLR RUR-1 6 1.0 9.3 5.96 50.00
3 NLR RUR-2 10 0.08 1.16 0.47 100.00
4 NLR RUR-3 17 0.13 2.29 0.95 100.00
5 VENKATACHALAM C-O 5 0.09 12.1 3.75 80.00
Total 47 0.08 12.1 1.99 91.49