Resolution of Billing complaints in APSPDCL where additional information is required January-2022 To March-2022
# Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 ADONI 17 0.01 10.12 2.07 88.24
2 DHONE 3 0.5 3.38 1.8 100.00
3 KURNOOL 29 0.02 5.46 0.87 100.00
4 KURNOOL RURAL 2 0.05 0.37 0.21 100.00
5 NANDYAL 5 0.01 11.11 2.72 80.00
Total 56 0.01 11.11 1.42 94.64