Resolution of Billing complaints in APSPDCL where additional information is required Jan-2021 To Mar-2021
# Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 ADONI 19 0.05 10.01 1.59 94.74
2 DHONE 2 0.47 1.39 0.93 100.00
3 KURNOOL 36 0.02 6.99 1.88 100.00
4 NANDYAL 26 0.08 3.35 0.88 100.00
Total 83 0.02 10.01 1.48 98.80