Resolution of Billing complaints in APSPDCL where additional information is required Apr-2020 To Sep-2020
# Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 ADONI 117 0.06 32.05 3.11 88.89
2 DHONE 31 0.11 7.25 1.87 96.77
3 KURNOOL 415 0.06 24.24 3.72 84.34
4 NANDYAL 159 0.08 11.7 1.81 99.37
Total 722 0.06 32.05 3.12 88.92