Resolution of Billing complaints in APSPDCL where additional information is required Apr-2020 To Sep-2020
# Sub-Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 ADONI 43 0.06 11.08 1.63 97.67
2 ALLUR 26 0.73 15.78 4.03 84.62
3 MANTRALAYAM 10 0.32 12.82 2.74 90.00
4 PATTIKONDA 18 0.2 32.05 6.14 66.67
5 YEMMIGANUR 20 0.09 7.01 2.56 95.00
Total 117 0.06 32.05 3.11 88.89