Resolution of Billing complaints in APSPDCL where additional information is required Jan-2021 To Mar-2021
# Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 KADAPA 33 0.05 5.74 1.24 100.00
2 MYDUKUR 10 0.86 2.89 1.71 100.00
3 PRODDATUR 31 0.08 9.99 1.93 96.77
4 PULIVENDULA 10 1.33 11.86 6.62 60.00
5 RAJAMPET 17 0.18 12.7 3.9 82.35
6 RAYACHOTY 33 0.32 12.86 5.03 81.82
Total 134 0.05 12.86 3.11 89.55