Resolution of Billing complaints in APSPDCL where additional information is required Apr-2020 To Sep-2020
# Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 KADAPA 189 0.06 22.83 2.1 93.65
2 MYDUKUR 76 0.11 27.95 7.15 65.79
3 PRODDATUR 136 0.06 39.02 2.83 95.59
4 PULIVENDULA 61 0.06 51.72 6.28 80.33
5 RAJAMPET 110 0.12 22.96 5.5 70.91
6 RAYACHOTY 78 0.19 13.85 3.12 89.74
Total 650 0.06 51.72 3.93 85.23