Resolution of Billing complaints in APSPDCL where additional information is required Apr-2020 To Sep-2020
# Section Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 B KODUR 4 0.2 16.11 8.3 25.00
2 KALASAPADU 1 5.65 5.65 5.65 100.00
3 KASINAYANA 3 6.01 16.35 9.6 66.67
4 PORUMAMILLA 7 0.43 25.45 12.24 57.14
Total 35 0.24 27.95 8.35 54.29