Resolution of Billing complaints in APSPDCL where additional information is required Apr-2020 To Sep-2020
# Section Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 ATLOOR 1 2.02 2.02 2.02 100.00
2 B MATTAM 4 1.76 19.26 8.72 50.00
3 BADVEL-I 2 2.09 2.53 2.31 100.00
4 BADVEL-II 19 0.11 7.27 2.98 94.74
Total 26 0.11 19.26 3.77 88.46