Resolution of Billing complaints in APSPDCL where additional information is required Oct-2020 To Dec-2020
# Sub-Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 KADAPA OCC1 9 0.01 6.3 1.85 100.00
2 KADAPA OCC2 4 0.84 2.2 1.22 100.00
3 KADAPA OPERATION 1 12 0.01 0.42 0.15 100.00
4 KADAPA OPERATION 2 15 0.05 9.85 2.9 86.67
Total 40 0.01 9.85 1.67 95.00