Resolution of Billing complaints in APSPDCL where additional information is required July-2021 To September-2021
# Sub-Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 KADAPA OCC1 15 0.14 4.95 1.84 100.00
2 KADAPA OCC2 3 0.01 8.7 4.92 66.67
3 KADAPA OPERATION 1 12 0.06 6.11 0.8 100.00
4 KADAPA OPERATION 2 16 0.13 5.97 2.31 100.00
Total 46 0.01 8.7 1.93 97.83