Resolution of Billing complaints in APSPDCL where additional information is required Jan-2021 To Mar-2021
# Sub-Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 KADAPA OCC1 9 0.12 4.12 1.45 100.00
2 KADAPA OCC2 11 0.13 5.74 1.3 100.00
3 KADAPA OPERATION 1 6 0.07 1.19 0.45 100.00
4 KADAPA OPERATION 2 7 0.05 3.78 1.56 100.00
Total 33 0.05 5.74 1.24 100.00