Resolution of Billing complaints in APSPDCL where additional information is required Apr-2021 To Jun-2021
# Sub-Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 KADAPA OCC1 7 0.0 1.78 0.91 100.00
2 KADAPA OCC2 4 0.54 2.87 1.22 100.00
3 KADAPA OPERATION 1 3 0.01 0.22 0.09 100.00
4 KADAPA OPERATION 2 10 0.05 14.95 3.56 90.00
Total 24 0.0 14.95 1.96 95.83