Resolution of Billing complaints in APSPDCL where additional information is required Apr-2020 To Sep-2020
# Sub-Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 KADAPA OCC1 9 0.14 22.83 9.44 33.33
2 KADAPA OCC2 5 0.63 10.07 3.02 80.00
3 KADAPA OPERATION 1 93 0.06 5.66 1.06 100.00
4 KADAPA OPERATION 2 82 0.06 10.03 2.41 93.90
Total 189 0.06 22.83 2.1 93.65