Resolution of Billing complaints in APSPDCL where additional information is required Jan-2021 To Mar-2021
# Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 ANANTHAPUR 42 0.01 1.59 0.63 100.00
2 GOOTY 14 0.24 11.3 3.31 85.71
3 HINDUPUR 17 0.21 12.03 5.02 70.59
4 KADIRI 14 0.04 10.4 2.54 85.71
5 KALYANDURG 15 0.93 9.83 3.79 86.67
Total 102 0.01 12.03 2.46 89.22