Resolution of Billing complaints in APSPDCL where additional information is required Oct-2020 To Dec-2020
# Section Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 AE/OPEN/URAVAKONDA 2 3.26 8.3 5.78 50.00
2 AE/OPEN/VIDAPANAKAL 4 9.42 23.01 16.22 0.00
3 KANEKAL 3 4.34 12.85 9.92 33.33
Total 9 3.26 23.01 11.8 22.22