Resolution of Billing complaints in APSPDCL where additional information is required April-2022 To June-2022
# Section Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 BUKKAPATNAM 2 0.05 0.2 0.13 100.00
2 GORANTLA 3 0.03 6.44 2.2 100.00
3 KOTHACHERUVU 4 0.39 12.94 4.76 75.00
4 PUTTAPARTHY(TOWN) 8 0.07 1.53 0.47 100.00
Total 17 0.03 12.94 1.74 94.12