Resolution of Billing complaints in APSPDCL where additional information is required Apr-2020 To Sep-2020
# Section Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 1.DHARMAVARAM-1 23 0.12 9.24 1.78 91.30
2 2.DHARMAVARAM-2 19 0.12 6.83 2.12 100.00
3 3.DHARMAVARAM(R) 2 1.22 4.22 2.72 100.00
4 4.C.K.PALLI 5 0.09 5.07 1.91 100.00
5 5.KANAGANA PALLI 5 0.72 4.98 2.15 100.00
6 6.RAMAGIRI 1 0.7 0.7 0.7 100.00
Total 197 0.06 21.02 2.37 95.94