| # | Section | Number of URBAN Complaint | Number of RURAL Complaints | Min Duration (Hrs) URBAN | Min Duration (Hrs) RURAL | Max Duration (Hrs) URBAN | Max Duration (Hrs) RURAL | Avg Duration (Hrs) URBAN | Avg Duration (Hrs) RURAL | Complaints Resolved(%) URBAN | Complaints Resolved(%) RURAL |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | OPN SUBSTATION-TPT | 9 | 0 | 1.6 | 0.0 | 45.09 | 0.0 | 13.31 | 0.0 | 11.11 | 0.00 |
| 2 | TIRUCHANUR CCO | 7 | 0 | 10.59 | 0.0 | 141.25 | 0.0 | 47.85 | 0.0 | 0.00 | 0.00 |
| 3 | TIRUPATI RURALS II | 0 | 14 | 0.0 | 0.11 | 0.0 | 64.47 | 0.0 | 15.69 | 0.00 | 50.00 |
| 4 | TIRUPATI SOUTH | 13 | 0 | 0.4 | 0.0 | 21.09 | 0.0 | 4.77 | 0.0 | 53.85 | 0.00 |
| Total | 29 | 14 | 0.4 | 0.11 | 141.25 | 64.47 | 17.82 | 15.69 | 27.59 | 50.00 | |