| # | Section | Number of URBAN Complaint | Number of RURAL Complaints | Min Duration (Hrs) URBAN | Min Duration (Hrs) RURAL | Max Duration (Hrs) URBAN | Max Duration (Hrs) RURAL | Avg Duration (Hrs) URBAN | Avg Duration (Hrs) RURAL | Complaints Resolved(%) URBAN | Complaints Resolved(%) RURAL |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | OPN SUBSTATION-TPT | 18 | 0 | 0.65 | 0.0 | 117.45 | 0.0 | 12.04 | 0.0 | 77.78 | 0.00 |
| 2 | TIRUCHANUR CCO | 0 | 3 | 0.0 | 1.93 | 0.0 | 22.35 | 0.0 | 10.65 | 0.00 | 66.67 |
| 3 | TIRUPATI RURALS II | 5 | 0 | 3.98 | 0.0 | 25.68 | 0.0 | 14.43 | 0.0 | 20.00 | 0.00 |
| 4 | TIRUPATI SOUTH | 9 | 0 | 1.37 | 0.0 | 17.42 | 0.0 | 4.81 | 0.0 | 77.78 | 0.00 |
| Total | 32 | 3 | 0.65 | 1.93 | 117.45 | 22.35 | 10.38 | 10.65 | 68.75 | 66.67 | |