| # | Section | Number of URBAN Complaint | Number of RURAL Complaints | Min Duration (Hrs) URBAN | Min Duration (Hrs) RURAL | Max Duration (Hrs) URBAN | Max Duration (Hrs) RURAL | Avg Duration (Hrs) URBAN | Avg Duration (Hrs) RURAL | Complaints Resolved(%) URBAN | Complaints Resolved(%) RURAL |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | OPN SUBSTATION-TPT | 27 | 0 | 1.14 | 0.0 | 27.88 | 0.0 | 8.79 | 0.0 | 29.63 | 0.00 |
| 2 | TIRUCHANUR CCO | 15 | 0 | 2.24 | 0.0 | 78.68 | 0.0 | 18.81 | 0.0 | 33.33 | 0.00 |
| 3 | TIRUPATI RURALS II | 0 | 12 | 0.0 | 3.79 | 0.0 | 50.86 | 0.0 | 15.14 | 0.00 | 58.33 |
| 4 | TIRUPATI SOUTH | 11 | 0 | 1.45 | 0.0 | 22.0 | 0.0 | 8.1 | 0.0 | 63.64 | 0.00 |
| Total | 53 | 12 | 1.14 | 3.79 | 78.68 | 50.86 | 11.48 | 15.14 | 37.74 | 58.33 | |