Fuse-off Call performance for APSPDCL Oct-2020 To Dec-2020
# Division Number of URBAN Complaint Number of RURAL Complaints Min Duration (Hrs) URBAN Min Duration (Hrs) RURAL Max Duration (Hrs) URBAN Max Duration (Hrs) RURAL Avg Duration (Hrs) URBAN Avg Duration (Hrs) RURAL Complaints Resolved(%) URBAN Complaints Resolved(%) RURAL
1 CHITTOOR RURALS 231 187 0.61 0.12 74.37 84.65 15.27 18.18 62.34 66.31
2 CHITTOOR TOWN 479 212 0.13 0.16 73.1 82.32 19.22 21.82 51.77 52.83
3 MADANAPALE 675 130 0.1 0.28 74.4 81.35 16.36 26.58 55.41 50.00
4 PILERU 244 152 0.03 0.11 70.88 69.79 10.35 17.75 63.52 62.50
5 PUTTUR 296 133 0.21 0.07 72.88 76.36 12.98 17.64 57.77 61.65
6 TIRUPATI RURALS 264 216 0.23 0.15 74.24 83.51 21.11 25.53 54.55 50.46
7 TIRUPATI TOWN 4111 585 0.01 0.04 73.97 84.86 10.22 16.2 65.22 64.79
Total 6300 1615 0.01 0.04 74.4 84.86 12.34 19.52 62.17 59.81