| # | Section | Number of URBAN Complaint | Number of RURAL Complaints | Min Duration (Hrs) URBAN | Min Duration (Hrs) RURAL | Max Duration (Hrs) URBAN | Max Duration (Hrs) RURAL | Avg Duration (Hrs) URBAN | Avg Duration (Hrs) RURAL | Complaints Resolved(%) URBAN | Complaints Resolved(%) RURAL |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | OPN SUBSTATION-TPT | 335 | 692 | 0.36 | 0.38 | 130.94 | 94.84 | 7.94 | 6.96 | 83.88 | 93.06 |
| 2 | TIRUCHANUR CCO | 116 | 265 | 0.75 | 0.39 | 154.86 | 93.06 | 25.72 | 12.9 | 49.14 | 75.09 |
| 3 | TIRUPATI RURALS II | 240 | 518 | 0.41 | 0.37 | 265.53 | 101.83 | 22.2 | 12.47 | 66.25 | 82.05 |
| 4 | TIRUPATI SOUTH | 298 | 781 | 0.39 | 0.36 | 241.66 | 79.39 | 8.85 | 6.01 | 85.23 | 94.88 |
| Total | 989 | 2256 | 0.36 | 0.36 | 265.53 | 101.83 | 13.76 | 8.6 | 75.94 | 89.05 | |