SOP

#	Section	Number of URBAN Complaint	Number of RURAL Complaints	Min Duration (Hrs) URBAN	Min Duration (Hrs) RURAL	Max Duration (Hrs) URBAN	Max Duration (Hrs) RURAL	Avg Duration (Hrs) URBAN	Avg Duration (Hrs) RURAL	Complaints Resolved(%) URBAN	Complaints Resolved(%) RURAL
1	B.N.KANDRIGA	16	35	0.75	0.39	132.78	97.51	46.81	21.2	37.50	62.86
2	CCO SRIKALAHASTHI	7	37	0.78	0.38	31.19	48.91	9.95	5.17	71.43	97.30
3	CCO,SRIKALAHASTHI	7	5	2.7	2.37	24.09	5.12	6.22	4.34	85.71	100.00
4	OPN SRIKALAHASTHI	13	38	2.97	2.56	266.23	87.82	108.2	28.96	7.69	50.00
5	OPN,SRIKALAHASTHI	15	10	3.02	0.8	206.15	33.59	74.92	12.81	20.00	70.00
6	THOTTAMBEDU	19	81	2.75	2.37	245.61	96.29	48.19	21.28	26.32	67.90
Total		77	206	0.75	0.38	266.23	97.51	55.95	18.97	33.77	69.90