| # | Section | Number of URBAN Complaint | Number of RURAL Complaints | Min Duration (Hrs) URBAN | Min Duration (Hrs) RURAL | Max Duration (Hrs) URBAN | Max Duration (Hrs) RURAL | Avg Duration (Hrs) URBAN | Avg Duration (Hrs) RURAL | Complaints Resolved(%) URBAN | Complaints Resolved(%) RURAL |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | KALLUR OPERATION | 13 | 87 | 2.47 | 0.69 | 187.95 | 92.32 | 63.67 | 25.02 | 30.77 | 62.07 |
| 2 | PAKALA OPERATION | 7 | 20 | 3.78 | 2.28 | 180.51 | 40.13 | 76.15 | 8.31 | 14.29 | 85.00 |
| 3 | PAKALA RURALS | 12 | 115 | 0.94 | 0.51 | 55.0 | 97.08 | 17.08 | 18.24 | 58.33 | 69.57 |
| Total | 32 | 222 | 0.94 | 0.51 | 187.95 | 97.08 | 48.93 | 20.0 | 37.50 | 68.02 | |