| # | Section | Number of URBAN Complaint | Number of RURAL Complaints | Min Duration (Hrs) URBAN | Min Duration (Hrs) RURAL | Max Duration (Hrs) URBAN | Max Duration (Hrs) RURAL | Avg Duration (Hrs) URBAN | Avg Duration (Hrs) RURAL | Complaints Resolved(%) URBAN | Complaints Resolved(%) RURAL |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | CTM | 10 | 33 | 1.91 | 1.38 | 89.89 | 89.39 | 34.65 | 19.7 | 30.00 | 69.70 |
| 2 | KURABALAKOTA | 10 | 45 | 2.13 | 1.7 | 65.96 | 98.65 | 33.98 | 25.04 | 20.00 | 55.56 |
| 3 | NIMMANAPALLE | 7 | 10 | 3.85 | 2.01 | 91.53 | 94.06 | 43.83 | 20.63 | 14.29 | 70.00 |
| 4 | PEDDAMANDYAM | 4 | 23 | 2.99 | 2.64 | 138.7 | 100.18 | 69.8 | 21.21 | 25.00 | 69.57 |
| Total | 31 | 111 | 1.91 | 1.38 | 138.7 | 100.18 | 41.04 | 22.26 | 22.58 | 63.96 | |