Fuse-off Call performance for APSPDCL Apr-2020 To Sep-2020
# Sub-Division Number of URBAN Complaint Number of RURAL Complaints Min Duration (Hrs) URBAN Min Duration (Hrs) RURAL Max Duration (Hrs) URBAN Max Duration (Hrs) RURAL Avg Duration (Hrs) URBAN Avg Duration (Hrs) RURAL Complaints Resolved(%) URBAN Complaints Resolved(%) RURAL
1 MADANAPALLI OPERATION 237 300 0.41 0.42 186.41 101.53 13.14 9.58 77.64 87.00
2 MULAKALACHERVU 22 82 3.49 0.38 134.35 100.9 55.45 32.18 18.18 45.12
3 PUNGANUR CCO 77 178 0.66 0.38 221.52 101.39 40.35 22.31 41.56 60.67
4 RURAL-MADANAPALLI 31 111 1.91 1.38 138.7 100.18 41.04 22.26 22.58 63.96
Total 367 671 0.41 0.38 221.52 101.53 23.74 17.82 61.85 71.09