SOP

#	Division	Number of URBAN Complaint	Number of RURAL Complaints	Min Duration (Hrs) URBAN	Min Duration (Hrs) RURAL	Max Duration (Hrs) URBAN	Max Duration (Hrs) RURAL	Avg Duration (Hrs) URBAN	Avg Duration (Hrs) RURAL	Complaints Resolved(%) URBAN	Complaints Resolved(%) RURAL
1	ATMAKURU	95	45	0.07	0.59	53.53	52.34	10.89	19.16	57.89	33.33
2	GUDUR	410	136	0.03	0.01	60.89	68.23	9.84	14.2	57.32	43.38
3	KAVALI	781	527	0.04	0.02	55.03	168.95	12.58	13.28	46.35	50.09
4	NAIDUPETA	442	69	0.03	0.24	58.87	111.31	7.05	15.39	61.54	47.83
5	NELLORE RURALS	215	508	0.08	0.0	51.32	65.1	10.49	10.66	48.37	64.17
6	NELLORE TOWN	2836	538	0.03	0.05	60.32	51.3	6.0	5.71	71.33	84.57
Total		4779	1823	0.03	0.0	60.89	168.95	7.8	10.61	63.84	63.19