Fuse-off Call performance for APSPDCL July-2021 To September-2021
# Division Number of URBAN Complaint Number of RURAL Complaints Min Duration (Hrs) URBAN Min Duration (Hrs) RURAL Max Duration (Hrs) URBAN Max Duration (Hrs) RURAL Avg Duration (Hrs) URBAN Avg Duration (Hrs) RURAL Complaints Resolved(%) URBAN Complaints Resolved(%) RURAL
1 ATMAKURU 36 93 0.03 0.05 1.36 64.03 0.47 2.88 69.44 54.84
2 GUDUR 150 193 0.01 0.0 2.91 17.22 0.37 1.3 83.33 82.90
3 KAVALI 275 640 0.01 0.0 3.32 16.09 0.53 0.87 71.27 90.63
4 NAIDUPETA 446 115 0.0 0.02 3.48 2.8 0.42 0.65 83.41 94.78
5 NELLORE RURALS 0 855 0.0 0.0 0.0 18.19 0.0 0.7 0.00 94.39
6 NELLORE TOWN 2263 189 0.0 0.0 3.78 14.93 0.32 0.66 88.33 95.24
Total 3170 2085 0.0 0.0 3.78 64.03 0.35 0.9 85.71 90.50