SOP

#	Division	Number of URBAN Complaint	Number of RURAL Complaints	Min Duration (Hrs) URBAN	Min Duration (Hrs) RURAL	Max Duration (Hrs) URBAN	Max Duration (Hrs) RURAL	Avg Duration (Hrs) URBAN	Avg Duration (Hrs) RURAL	Complaints Resolved(%) URBAN	Complaints Resolved(%) RURAL
1	ATMAKURU	41	253	2.39	0.42	80.59	67.26	24.2	13.89	34.15	67.98
2	GUDUR	233	637	0.36	0.36	71.0	59.14	13.99	8.77	48.50	75.67
3	KAVALI	361	1405	0.42	0.36	121.92	71.45	24.04	13.14	35.73	69.82
4	NAIDUPETA	200	619	0.56	0.45	94.87	71.98	14.39	10.31	51.50	72.54
5	NELLORE RURALS	231	885	0.38	0.37	117.27	71.55	18.4	10.02	52.81	79.21
6	NELLORE TOWN	1652	2955	0.38	0.36	124.85	70.67	14.0	7.29	62.89	85.18
Total		2718	6754	0.36	0.36	124.85	71.98	15.89	9.53	55.92	78.50