| # | Section | Number of URBAN Complaint | Number of RURAL Complaints | Min Duration (Hrs) URBAN | Min Duration (Hrs) RURAL | Max Duration (Hrs) URBAN | Max Duration (Hrs) RURAL | Avg Duration (Hrs) URBAN | Avg Duration (Hrs) RURAL | Complaints Resolved(%) URBAN | Complaints Resolved(%) RURAL |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | HARNATHA PURAM | 65 | 99 | 1.51 | 0.83 | 93.38 | 68.12 | 24.04 | 15.7 | 41.54 | 62.63 |
| 2 | NLT EAST-1 | 117 | 266 | 0.69 | 0.74 | 124.85 | 62.06 | 24.79 | 9.44 | 37.61 | 76.69 |
| 3 | NLT EAST-2 | 99 | 166 | 0.45 | 0.4 | 114.52 | 52.07 | 11.37 | 4.84 | 70.71 | 95.78 |
| 4 | STONEHOUSEPETA | 145 | 408 | 0.4 | 0.36 | 95.72 | 30.7 | 8.25 | 4.04 | 81.38 | 96.32 |
| Total | 426 | 939 | 0.4 | 0.36 | 124.85 | 68.12 | 15.93 | 6.94 | 60.80 | 87.11 | |