Fuse-off Call performance for APSPDCL Apr-2020 To Sep-2020
# Section Number of URBAN Complaint Number of RURAL Complaints Min Duration (Hrs) URBAN Min Duration (Hrs) RURAL Max Duration (Hrs) URBAN Max Duration (Hrs) RURAL Avg Duration (Hrs) URBAN Avg Duration (Hrs) RURAL Complaints Resolved(%) URBAN Complaints Resolved(%) RURAL
1 MUTHUKURU 18 54 0.87 0.42 74.42 67.74 26.6 13.21 44.44 74.07
2 NLR RUR-1 43 137 0.76 0.56 117.27 70.53 22.7 11.34 44.19 77.37
3 NLR RUR-2 59 176 0.38 0.37 17.84 42.03 5.01 5.24 77.97 93.18
4 NLR RUR-3 61 290 0.7 0.37 91.49 71.55 16.37 9.84 49.18 76.55
5 VENKATACHALAM C-O 13 51 2.2 1.24 95.96 70.09 32.94 17.79 30.77 56.86
Total 194 708 0.38 0.37 117.27 71.55 16.38 9.82 55.15 79.24