| # | Section | Number of URBAN Complaint | Number of RURAL Complaints | Min Duration (Hrs) URBAN | Min Duration (Hrs) RURAL | Max Duration (Hrs) URBAN | Max Duration (Hrs) RURAL | Avg Duration (Hrs) URBAN | Avg Duration (Hrs) RURAL | Complaints Resolved(%) URBAN | Complaints Resolved(%) RURAL |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | AE D1 | 74 | 180 | 0.48 | 0.42 | 34.72 | 35.87 | 9.23 | 8.51 | 51.35 | 76.67 |
| 2 | AE D2 | 11 | 61 | 3.49 | 0.89 | 31.92 | 35.84 | 8.99 | 8.05 | 63.64 | 83.61 |
| 3 | AE D3 | 50 | 110 | 0.52 | 0.85 | 35.22 | 35.75 | 10.88 | 8.53 | 48.00 | 80.91 |
| 4 | AE KOWTHALAM | 15 | 137 | 1.48 | 0.47 | 20.31 | 31.08 | 8.55 | 7.44 | 53.33 | 79.56 |
| 5 | AE RURALS | 8 | 30 | 1.81 | 0.82 | 20.02 | 34.88 | 8.1 | 8.12 | 62.50 | 80.00 |
| Total | 158 | 518 | 0.48 | 0.42 | 35.22 | 35.87 | 9.61 | 8.16 | 51.90 | 79.34 | |