SOP

#	Division	Number of URBAN Complaint	Number of RURAL Complaints	Min Duration (Hrs) URBAN	Min Duration (Hrs) RURAL	Max Duration (Hrs) URBAN	Max Duration (Hrs) RURAL	Avg Duration (Hrs) URBAN	Avg Duration (Hrs) RURAL	Complaints Resolved(%) URBAN	Complaints Resolved(%) RURAL
1	KADAPA	858	1696	0.36	0.37	59.81	71.97	10.68	7.67	60.96	90.74
2	MYDUKUR	133	537	0.39	0.43	59.26	71.86	11.2	14.27	59.40	77.09
3	PRODDATUR	352	927	0.45	0.54	59.99	71.97	13.59	14.82	51.99	77.45
4	PULIVENDULA	109	294	0.64	0.36	55.29	71.61	13.72	13.42	54.13	78.23
5	RAJAMPET	115	412	0.44	0.38	59.85	71.79	16.73	12.57	52.17	80.58
6	RAYACHOTY	165	541	1.1	0.38	53.62	70.35	13.45	13.36	48.48	79.85
Total		1732	4407	0.36	0.36	59.99	71.97	12.17	11.52	56.81	83.16