Rectification of DTR failures in APSPDCL Oct-2020 To Dec-2020
# Sub-Division Number of URBAN Complaint Number of RURAL Complaints Min Duration (Hrs) URBAN Min Duration (Hrs) RURAL Max Duration (Hrs) URBAN Max Duration (Hrs) RURAL Avg Duration (Hrs) URBAN Avg Duration (Hrs) RURAL Complaints Resolved(%) URBAN Complaints Resolved(%) RURAL
1 RENIGUNTA 13 49 6.43 9.69 170.35 101.13 64.17 26.46 46.15 95.92
2 TIRUPATI CCO 18 25 7.59 27.22 590.91 568.64 211.63 238.31 11.11 8.00
3 TIRUPATI OPERATION1 17 2 7.02 18.97 360.06 45.2 50.79 32.08 64.71 100.00
4 TIRUPATI OPERATION2 29 13 6.82 19.23 561.74 572.43 178.38 211.36 20.69 15.38
Total 77 89 6.43 9.69 590.91 572.43 138.7 113.1 32.47 59.55