Rectification of DTR failures in APSPDCL Jan-2021 To Mar-2021
# Sub-Division Number of URBAN Complaint Number of RURAL Complaints Min Duration (Hrs) URBAN Min Duration (Hrs) RURAL Max Duration (Hrs) URBAN Max Duration (Hrs) RURAL Avg Duration (Hrs) URBAN Avg Duration (Hrs) RURAL Complaints Resolved(%) URBAN Complaints Resolved(%) RURAL
1 RENIGUNTA 10 84 7.18 9.88 23.08 120.12 15.5 32.42 100.00 73.81
2 TIRUPATI CCO 5 9 9.28 21.5 23.71 120.62 15.85 43.73 100.00 77.78
3 TIRUPATI OPERATION1 3 0 19.15 0.0 43.0 0.0 29.19 0.0 33.33 0.00
4 TIRUPATI OPERATION2 1 1 19.15 120.97 19.15 120.97 19.15 120.97 100.00 0.00
Total 19 94 7.18 9.88 43.0 120.97 17.95 34.45 89.47 73.40