Rectification of DTR failures in APSPDCL Apr-2020 To Sep-2020
# Sub-Division Number of URBAN Complaint Number of RURAL Complaints Min Duration (Hrs) URBAN Min Duration (Hrs) RURAL Max Duration (Hrs) URBAN Max Duration (Hrs) RURAL Avg Duration (Hrs) URBAN Avg Duration (Hrs) RURAL Complaints Resolved(%) URBAN Complaints Resolved(%) RURAL
1 RENIGUNTA 11 69 8.66 8.29 99.94 1635.87 29.81 57.12 72.73 82.61
2 TIRUPATI CCO 17 31 6.99 15.53 562.74 357.96 61.22 91.5 58.82 35.48
3 TIRUPATI OPERATION1 7 2 6.61 24.23 292.55 29.15 59.82 26.69 71.43 100.00
4 TIRUPATI OPERATION2 27 10 7.0 13.53 102.84 51.88 24.66 30.06 77.78 90.00
Total 62 112 6.61 8.29 562.74 1635.87 39.57 63.68 70.97 70.54