Rectification of DTR failures in APSPDCL Jan-2021 To Mar-2021
# Sub-Division Number of URBAN Complaint Number of RURAL Complaints Min Duration (Hrs) URBAN Min Duration (Hrs) RURAL Max Duration (Hrs) URBAN Max Duration (Hrs) RURAL Avg Duration (Hrs) URBAN Avg Duration (Hrs) RURAL Complaints Resolved(%) URBAN Complaints Resolved(%) RURAL
1 KARVETINAGAR CCO 2 184 18.7 10.37 20.67 111.37 19.68 27.47 100.00 94.57
2 NAGALAPURAM OPERATION 5 77 12.63 10.27 49.72 147.9 26.78 30.36 60.00 85.71
3 NAGARI 3 75 10.52 10.77 30.32 39.3 21.07 21.12 66.67 100.00
4 PUTTUR OPERATION 3 122 18.97 10.12 20.0 76.87 19.33 22.92 100.00 98.36
Total 13 458 10.52 10.12 49.72 147.9 22.65 25.7 76.92 94.98