Rectification of DTR failures in APSPDCL July-2021 To September-2021
# Sub-Division Number of URBAN Complaint Number of RURAL Complaints Min Duration (Hrs) URBAN Min Duration (Hrs) RURAL Max Duration (Hrs) URBAN Max Duration (Hrs) RURAL Avg Duration (Hrs) URBAN Avg Duration (Hrs) RURAL Complaints Resolved(%) URBAN Complaints Resolved(%) RURAL
1 MADANAPALLI OPERATION 28 48 12.88 2.78 70.25 217.33 25.7 44.76 71.43 75.00
2 MULAKALACHERVU 0 303 0.0 5.5 0.0 242.23 0.0 54.38 0.00 57.10
3 PUNGANUR CCO 33 428 9.8 0.55 98.3 362.28 27.51 69.14 81.82 45.33
4 RURAL-MADANAPALLI 0 209 0.0 2.75 0.0 239.23 0.0 55.29 0.00 65.07
Total 61 988 9.8 0.55 98.3 362.28 26.68 60.5 77.05 54.55