Rectification of DTR failures in APSPDCL Jan-2021 To Mar-2021
# Sub-Division Number of URBAN Complaint Number of RURAL Complaints Min Duration (Hrs) URBAN Min Duration (Hrs) RURAL Max Duration (Hrs) URBAN Max Duration (Hrs) RURAL Avg Duration (Hrs) URBAN Avg Duration (Hrs) RURAL Complaints Resolved(%) URBAN Complaints Resolved(%) RURAL
1 MADANAPALLI OPERATION 3 45 16.7 13.1 45.6 135.52 29.32 36.01 33.33 80.00
2 MULAKALACHERVU 1 286 8.68 10.1 8.68 187.67 8.68 38.95 100.00 78.32
3 PUNGANUR CCO 3 392 6.33 9.9 44.42 198.58 29.38 57.26 33.33 52.04
4 RURAL-MADANAPALLI 6 253 22.39 13.2 49.97 191.63 33.29 53.4 33.33 58.10
Total 13 976 6.33 9.9 49.97 198.58 29.58 49.91 38.46 62.60