Rectification of DTR failures in APSPDCL Apr-2020 To Sep-2020
# Sub-Division Number of URBAN Complaint Number of RURAL Complaints Min Duration (Hrs) URBAN Min Duration (Hrs) RURAL Max Duration (Hrs) URBAN Max Duration (Hrs) RURAL Avg Duration (Hrs) URBAN Avg Duration (Hrs) RURAL Complaints Resolved(%) URBAN Complaints Resolved(%) RURAL
1 MADANAPALLI OPERATION 12 109 6.8 10.17 71.22 589.79 26.47 51.41 50.00 68.81
2 MULAKALACHERVU 10 474 7.01 9.7 67.79 409.21 30.88 43.0 40.00 79.54
3 PUNGANUR CCO 5 662 31.53 9.62 212.3 793.39 83.32 55.5 0.00 61.78
4 RURAL-MADANAPALLI 8 375 8.94 9.6 121.25 265.63 39.94 39.73 37.50 77.60
Total 35 1620 6.8 9.6 212.3 793.39 38.93 47.91 37.14 71.11