| # | Division | Number of URBAN Complaint | Number of RURAL Complaints | Min Duration (Hrs) URBAN | Min Duration (Hrs) RURAL | Max Duration (Hrs) URBAN | Max Duration (Hrs) RURAL | Avg Duration (Hrs) URBAN | Avg Duration (Hrs) RURAL | Complaints Resolved(%) URBAN | Complaints Resolved(%) RURAL |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | ATMAKURU | 9 | 168 | 7.98 | 9.63 | 49.18 | 189.57 | 28.61 | 41.02 | 33.33 | 76.19 |
| 2 | GUDUR | 11 | 294 | 13.17 | 9.73 | 48.37 | 172.88 | 23.75 | 38.07 | 63.64 | 77.21 |
| 3 | KAVALI | 13 | 358 | 6.68 | 7.19 | 46.47 | 189.7 | 18.57 | 32.15 | 76.92 | 85.47 |
| 4 | NAIDUPETA | 8 | 120 | 7.25 | 9.67 | 20.82 | 209.35 | 15.3 | 35.87 | 100.00 | 85.00 |
| 5 | NELLORE RURALS | 4 | 418 | 12.12 | 9.62 | 49.35 | 208.07 | 25.43 | 34.13 | 75.00 | 85.17 |
| 6 | NELLORE TOWN | 24 | 5 | 6.68 | 11.18 | 28.9 | 49.38 | 17.49 | 23.7 | 83.33 | 80.00 |
| Total | 69 | 1363 | 6.68 | 7.19 | 49.35 | 209.35 | 20.35 | 35.42 | 73.91 | 82.39 | |