| # | Division | Number of URBAN Complaint | Number of RURAL Complaints | Min Duration (Hrs) URBAN | Min Duration (Hrs) RURAL | Max Duration (Hrs) URBAN | Max Duration (Hrs) RURAL | Avg Duration (Hrs) URBAN | Avg Duration (Hrs) RURAL | Complaints Resolved(%) URBAN | Complaints Resolved(%) RURAL |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | ATMAKURU | 10 | 329 | 5.2 | 0.18 | 48.42 | 126.1 | 18.47 | 20.44 | 80.00 | 87.84 |
| 2 | GUDUR | 79 | 305 | 0.95 | 0.18 | 55.15 | 100.58 | 16.12 | 18.2 | 83.54 | 94.10 |
| 3 | KAVALI | 32 | 695 | 1.02 | 0.08 | 29.45 | 118.32 | 9.12 | 15.14 | 96.88 | 95.40 |
| 4 | NAIDUPETA | 38 | 205 | 0.47 | 0.1 | 50.6 | 98.63 | 15.89 | 13.17 | 89.47 | 95.61 |
| 5 | NELLORE RURALS | 0 | 473 | 0.0 | 0.22 | 0.0 | 75.7 | 0.0 | 10.2 | 0.00 | 97.67 |
| 6 | NELLORE TOWN | 59 | 0 | 0.2 | 0.0 | 55.43 | 0.0 | 8.47 | 0.0 | 93.22 | 0.00 |
| Total | 218 | 2007 | 0.2 | 0.08 | 55.43 | 126.1 | 13.09 | 15.11 | 88.99 | 94.52 | |